Data Protection Policy

Thank you for your interest in our website. The protection of your personal data is an important concern for us. Below we inform you in detail about how we handle your data. Collection, processing and use of personal data.

You can visit our website without providing any personal data. We only store non-personal access data such as the name of your Internet service provider, the page from which you visit us or the name of the requested file, the operating system you use and the name of the city from which you visit our website.

This data is analyzed exclusively to improve our offer and does not allow any conclusions to be drawn about your person. Personal data is individual information about personal or factual circumstances of a specific or identifiable natural person (data subject), § 3 para. 1 Federal Data Protection Act.

Personal data is only collected if you provide it to us voluntarily when ordering goods, opening a customer account or registering for our newsletter. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your order. Once the contract has been fully processed and the purchase price has been paid in full, your data will be blocked for further use and deleted after expiry of the tax and commercial law regulations, unless you have expressly consented to the further use of your data. If you subscribe to our newsletter, your name and e-mail address will be used with your consent for our own advertising purposes until you unsubscribe from the newsletter.

Storage and accessibility of the contract text

We save the text of the contract and send you the order data and our GTC by e-mail. You can also view your past orders in the “My account” section under “My order”.

Forwarding of personal data

Your data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. In order to process payments, we pass on your payment data to the credit institution commissioned with the payment. Your data will not be passed on to other third parties.

Use of cookies

Our Internet pages use so-called cookies in several places. They serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us and our partner companies to recognize your browser on your next visit (so-called persistent or permanent cookies).

You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

Creation of pseudonymous user profiles for web analysis

This website uses Google Analytics, a web analysis service provided by Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization has been activated on this website so that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link.

The current link is: “http://tools.google.com/dlpage/gaoptout?hl=de.”

Right to information

According to the Federal Data Protection Act, you have a right to free information about your stored data and, if applicable, a right to correction, blocking or deletion of this data.

Repetition of consents

You may have expressly given the following consents during the ordering process and we have recorded your consent. According to the German Telemedia Act, we are obliged to keep the content of consents available for retrieval at all times. We would like to point out that you can revoke your consent at any time with effect for the future.

a. Consent to e-mail advertising

I would like to receive interesting offers by e-mail on a regular basis. My e-mail address will not be passed on to other companies. I can revoke this consent to the use of my e-mail address for advertising purposes at any time with effect for the future by clicking on the “Unsubscribe” link at the end of the newsletter or by using the unsubscribe function on this page.

b. Registration to open a customer account

I agree that when opening a customer account, inventory data (name, address, e-mail, telephone number and with separate consent: bank details) and usage data (user name, password) will be stored in a customer database. In this way, I can log in and order with my user name and password for future purchases without having to enter my data again. I can revoke this consent at any time with effect for the future by deleting my customer account in the member area.

c. Use of cookies

I agree that my user name and password will be stored in cookies for 24 months after the end of the browser session and can be accessed on my next visit. These cookies are used to greet me with my user name and make it unnecessary for me to re-enter my password for subsequent orders. I can revoke this consent at any time with effect for the future by refusing to accept cookies in my browser settings.

Contact for data protection

If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of consents granted, please contact:

ROVAK GmbH – contact persons Mr. Reichmann, Mr. Ochlich

Zum Teich 4

01723 Grumbach

Telephon +49 (0) 35204 / 788 900

Email: info@rovak.de